Return & Refund Policy

1. Scope of Policy

This Return & Refund Policy applies to all services provided by EXNP Inc / MiPharmacy, including website creation, hosting, and digital marketing solutions. As our offerings are professional services rather than physical products, different rules apply from those governing consumer goods.

2. Non-Refundable Services

All payments made for website creation, template setup, customization, hosting, or related digital services are non-refundable once work has commenced or access to the service has been provided. Due to the nature of our proprietary, template-based platform, once a project is initiated, time and resources are immediately allocated to your account.

3. Cancellation of Ongoing Services

Clients may cancel their ongoing service at any time by submitting written notice to [email protected].

Upon cancellation:

• Access to hosted website services will be discontinued at the end of the current billing cycle.
• Domain names and any client-provided content (such as text, logos, and images) will be released upon request.
• The underlying website files and platform framework remain the property of EXNP Inc / MiPharmacy.

4. Errors or Duplicated Charges

If you believe you have been billed in error or charged twice for the same service, please contact [email protected] within 7 business days. Verified billing errors will be promptly corrected.

5. Changes to Policy

We reserve the right to update or modify this Return & Refund Policy at any time without prior notice. Any revisions will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.

6. Contact Information

For any questions or concerns regarding this policy, please contact:

EXNP Inc / MiPharmacy
(905) 488-0308
[email protected]